Returns & Exchanges

At Sven’s Island, we want you to be completely satisfied with your natural skincare purchase. If a product isn't right for your skin, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the product is at least 50% full and well-protected for transit.

• 3.
  Ship It Back

  Affix the provided return shipping label to your parcel and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.